Contact Us

Contact us and ask any questions related to our services and products, if you don't find an answer in the FAQs pages.


For an expedited response or if your message is related to an order or account, please send your message from your Carnival Account.


This is the safest way to contactm our Customer Service team after logging in.


For security reasons and in the interests of Account Holders, we do not accept instructions and/or provide information on any orders or any other matters relating to the Carnival Account without identification and questions that do not come from the Account Holder's Carnival page.


We provide priority assistance to customers registered with us.