Rio Carnival Services

How to request a refund

The person under whose name we hold the tickets* can apply for a refund of any of his/her tickets, until 2 months after the purchase and 6 weeks before Carnival (whichever date is earlier).

To apply, this person* should e-mail us the Refund Request on the other side of this page, from the same e-mail address registered with PayPal or with us.
Just copy and past the Refund Request into a new e-mail to us and overwrite what is in bold and in parentheses.

We will send the refund by PayPal in 1-5 working days.

* usually the buyer unless a change has been made

Refund Request

To Rio Carnival Services,

Please send me a refund for the following tickets:
(XXXXXXX)

I understand and accept that

you will deduct and retain the administration fee of US$15.00
after the refund I will loose all my rights to those tickets and the involved services and you will not deliver them.

(Overwrite here with the full name under which we hold the tickets*)